Billytics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you use the Billytics AI-based application (“Service”). By accessing or using the Service, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and enhance the Service:

a. Account Information

When you create an account, we collect:

• Your name
• Email address
• Contact details

b. Fetched Data from Emails

When you connect your email account to Billytics, it is connected via secure tokens, ensuring that we do not store or access your credentials. You are given the option to either manually fetch data from your email account or provide permission for Billytics to monitor your email account for fetching bills, receipts, and invoices automatically. You can enable or disable email monitoring directly from the app’s UI.

c. Additional Information We Store

In addition to fetched email data, we collect and store the following information:

• Device information (e.g., device type, operating system).
• Country and IP address.
• Page views, clicks, and session statistics.
• Universally Unique Identifier (UUID).
• Email address.
• Data communicated while using the Service (e.g., support requests or feedback).
• Number of users interacting with the Service.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide the Service: This includes analyzing your bills, receipts, and invoices to offer insights and analytics.
• To personalize your experience: Customizing features and recommendations based on your usage.
• To ensure security: Protecting your account and maintaining the integrity of our platform.
• To communicate with you: Sending notifications, updates, and support-related messages.
• To analyze usage patterns: Improving our application and website through Google Analytics and Clarity by Microsoft.
• To process payments: Using Stripe for secure payment transactions.

3. Cookies and Tracking Technologies

Billytics uses cookies to enhance the functionality and performance of the Service. Some cookies are essential to ensure the application runs smoothly, while additional cookies are used for analytics and customization. Users can disable non-essential cookies through their browser settings.

For session storage, users can log out of sessions at any time, and the app will automatically log out after the token expires.

4. Data Storage and Security

• AWS Cloud Storage: All fetched data is encrypted and securely stored on AWS servers located in the United States. AWS adheres to compliance requirements applicable to its data centers.
• Encryption: Data is encrypted in transit and at rest using industry-standard encryption protocols.
• Access Tokens: We connect to email accounts using secure tokens. User credentials are not stored.
• User Responsibility: Users are responsible for safeguarding their login credentials for Billytics.

5. Sharing Your Information

We do not sell your data. However, we may share information with trusted third parties in the following cases:

• AI Processing: Data is sent to an AI model (Gemini) for detailed extraction and analysis.
• Payment Processing: We use Stripe to process payments securely.
• Analytics: Metadata and usage patterns are collected through Google Analytics and Clarity by Microsoft to improve the Service.
• Compliance with Laws: We may disclose information to comply with legal obligations or enforce our Terms and Conditions.

6. User Rights

You have the following rights regarding your data:

• Access and Portability: Request access to your data or download it in a portable format.
• Correction: Update or correct your account information.
• Deletion: Request the deletion of your account and associated data.
• Withdraw Consent: Revoke permissions for email monitoring or data collection.
• Opt-Out: Opt-out of analytics tracking by emailing support at [email protected].

To exercise your rights, contact us at [email protected].

7. Data Retention

We retain your data only as long as necessary to provide the Service or comply with legal obligations. Upon account deletion, your data will be permanently deleted from our systems within a reasonable timeframe.

8. Global Data Transfer

By using the Service, you consent to the transfer, storage, and processing of your data in countries outside your residence, including Canada and the United States. We comply with applicable data protection laws and take measures to ensure data is protected regardless of location.

9. Legal Basis for Data Processing

For users in the UK/EU, Billytics processes your data under the following legal bases as per GDPR:

• Consent: For analytics, email monitoring, and other optional data usage, consent is obtained during the sign-up process.
• Performance of a Contract: To provide the Service, we process your data as required for account creation, data fetching, and analytics.
• Legitimate Interests: We process minimal data for app performance optimization, fraud prevention, and maintaining service integrity.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

10. Data Breach Policy

In the event of a data breach, all users, particularly those affected, will be informed as soon as the incident is identified. Billytics will activate an incident response plan to mitigate risks and resolve the issue. Notifications will be sent via email and posted on the app or website.

11. Compliance with Specific Regulations

Billytics complies with the following regulations:

• General Data Protection Regulation (GDPR): For users in the European Union and the UK.
• California Consumer Privacy Act (CCPA): For users in California.
• Personal Information Protection and Electronic Documents Act (PIPEDA): For users in Canada.
• Other applicable privacy laws: Based on your region.

12. Third-Party Services

The Service may integrate with third-party providers. These services have their own privacy policies, and you are encouraged to review them:

• Google Analytics: Used for usage tracking and analytics.
• Stripe: Used for secure payment processing.
• AWS: Used for encrypted cloud storage.
• Clarity by Microsoft: Used for analytics to enhance website performance and user experience.

13. Children’s Privacy

Billytics is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it immediately.

14. Data Subject Complaint Process

If users believe their data protection rights have been violated, they can file a complaint by contacting us at [email protected]. Complaints will be investigated promptly, and users will be informed of the resolution.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated to you via email or through the application. Continued use of the Service after updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Support: For analytics opt-out, email us at [email protected].